Why a threshold, not every block
A rule doing its job blocks carts all day. Most of those are a shopper trying 3 where the minimum is 6, noticing the message, and fixing it themselves. An email for each one is noise you would mute within a week.
The blocks worth interrupting your day are the outliers: a cart three times your usual order value, or a quantity ten times a rule's maximum. Those are often a wholesale buyer in the wrong place, and they are worth a phone call while the buyer is still on the site. This feature is built around that distinction.
What you can configure
| Setting | What it does |
|---|---|
| On and off toggle | Turns the whole feature on or off |
| Cart value above | Alert only for blocked carts above this amount. Leave blank to have one worked out automatically |
| Attempted quantity above | A multiplier of the rule's own maximum. Defaults to 10 |
| Recipients | Up to three email addresses |
| Daily digest | One summary a day covering everything below the threshold |
A live preview beside the settings shows the email as it will arrive with your current values, so you can see what a recipient actually gets before turning it on.
Turn on alerts
Open Settings and find "Email me when a large order is blocked".
Turn the toggle on.
Set a cart value threshold, or leave it blank. Blank is a reasonable default: Prime MOQ works one out from your largest orders rather than asking you to guess a figure.
Set the quantity multiplier, or leave it at 10. This one is a multiple of whatever maximum the rule itself sets, so it scales with each rule instead of needing a number per rule.
Add at least one recipient.
Turn on the daily digest if you also want the smaller blocks, summarised once a day.
Save. Settings shares one save bar across the whole page.
Common mistakes
- Turning it on with no recipients. Nothing stops the page saving that way. You simply never receive anything.
- Editing and navigating away. This section has no save button of its own. It goes through the page's save bar with everything else.
- Setting the quantity multiplier very low. At 2, an ordinary bulk buyer triggers an instant email every time. Keep it high enough that qualifying means genuinely unusual.
- Looking for a counter of alerts sent today. The 10 a day cap is enforced behind the scenes and is not displayed anywhere in the app.