Recent Smaller Improvements

Minor fixes and additions across the Dashboard, Settings and rule validation, each too small for an article of its own but worth knowing about.

Prime MOQ Team

Updated August 26, 2026 · 2 min read

Short answer

Five smaller changes shipped alongside the larger features. The Dashboard status bar's app embed pill is now clickable and its Plan row shows your real plan name, Settings links to the Privacy Policy and Terms, the rule editor warns when a rule's messages are missing a published language, minimum and maximum quantity must now be exact multiples of a case-pack multiple, and live chat is reachable from the rule editor and the Plans page.

The Plan row on the Dashboard status bar used to say Free for everyone. That was a display bug and it is fixed.
A rule now warns you about untranslated languages before a customer sees the wrong one.
Minimum and maximum quantity must be exact multiples of your case-pack multiple, or the rule will not save.
That validation closed a real gap where a saved rule enforced a different number from the one shown.

The status bar activates the app embed

The Dashboard's status bar shows a Disabled pill next to App embed when the embed is off. It is now clickable, and it opens your theme editor with the Prime MOQ app embed already selected. It is the same shortcut the setup checklist uses, just available from the status bar as well.

Once the embed is on, the pill reads Enabled and stops being a link, because there is nothing left to go and do. See Activate the app embed.

The status bar's Plan row also shows your real plan name now. It previously said Free regardless of what you were actually on, which was a display bug rather than a billing one, and Pro merchants were the ones seeing it.

Settings links to the legal documents

Settings > Data and privacy now links to the Privacy Policy and the Terms of Service directly, both opening in a new tab. See Data and privacy.

A warning when messages are not translated

If your store publishes a language that a rule's limit messages have not been translated into, the rule editor's summary sidebar now names the missing languages.

It is informational, not a validation error, so it does not stop you saving. Until you add a translation, shoppers browsing in that language see your default language text, which is the situation the warning exists to make visible before a customer finds it. See Message languages.

Quantity bounds must be exact multiples

If a rule sets Sell in multiples of alongside a Minimum or Maximum quantity, those bounds must now be exact multiples of it. A minimum of 6 with multiples of 3 is fine. A minimum of 6 with multiples of 4 no longer saves.

This closed a real gap. Mismatched values used to save successfully, but checkout enforcement checked each bound independently, which silently made the real minimum a different number from the one the rule editor was showing you. See Case packs and multiples.

Live chat from the app

Live chat is reachable from the rule editor's Need help? card and from the Plans page, through Contact support. If nobody answers immediately, the message is still received and answered as soon as possible.

Frequently asked questions

Does the missing-translation warning stop me saving a rule?

No. It is informational. Shoppers in an untranslated language simply see your default language text until you add a translation, and the warning is there so you find that out before they do.

I am getting an error that my minimum must be an exact multiple. What do I change?

Adjust either the quantity bound or the sell in multiples of value so the bound divides evenly. With multiples of 3, a minimum of 6, 9 or 12 is valid, and 7 or 10 is not. The error names the field to change.

Does the multiple validation apply if I have not set a multiple?

No. The check only runs when a sell in multiples of value is actually set alongside a minimum or a maximum. A plain minimum-only rule is unaffected.

Does clicking the Disabled pill do anything besides open the theme editor?

No. It is the same deep link the get-started checklist's app embed step uses, made available from the status bar as well. Nothing is enabled on your behalf.

Why did my Plan row say Free when I am on Pro?

That was a display bug in the status bar only. Your actual plan, your billing and your feature access were always correct, and the row now reads your real plan.

Best for: Anyone reviewing what changed recently without needing a full article on each item.

Applies to: All plans, with each item's own plan requirement noted

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