Prime MOQ

Prime MOQ for Retail and DTC

Stop unprofitable single-unit orders and keep resellers from clearing out a limited drop, without changing your pricing.

Prime MOQ Team

Prime MOQ Team

Updated ยท 1 min read

Short answer

Direct-to-consumer stores usually face two problems Prime MOQ solves: single-unit orders that lose money after fees and packaging, and resellers buying up limited-drop inventory. A small minimum quantity or cart value fixes the first, and a maximum quantity plus a repurchase limit fixes the second.

  • A small minimum, such as 2 units, protects margin on low-priced items without feeling like a wholesale gate.
  • A per-order maximum alone will not stop a reseller. Add a repurchase period so a second order cannot bypass it.
  • Schedule drop caps with a start and end date so they remove themselves.
  • Style and word the message properly. A blocked cart is still a customer-facing moment.

Why retail and DTC stores use Prime MOQ

Direct-to-consumer stores usually do not need a wholesale minimum, but two problems show up constantly: single-unit orders that lose money once payment fees and packaging are counted, and resellers quietly buying up limited-drop inventory to flip elsewhere. Prime MOQ addresses both without touching your pricing.

Reading path

StepArticle
1Minimum Order Quantity, to stop unprofitable single-unit orders
2Maximum Order Quantity, to cap units per order during a drop
3Repurchase Limits, to block stockpiling across several orders
4Styling the Limit Message, so the message reads as policy rather than error

Two common setups

Stop unprofitable orders.

  • Limit type: Quantity, with Minimum quantity 2. A Value rule with a small minimum cart total works too.
  • Applied products: All store, or just your lowest-margin items.

Protect a limited drop from resellers.

  • Limit type: Quantity, with Maximum quantity 2
  • Limit customer re-purchase: Per day or Per 30 days, so the same account cannot come back with a second order to get around the per-order cap
  • Applied products: the drop's specific product or collection
  • Schedule: start and end dates matching the drop window

Keeping the message on brand

A blocked cart is still a customer-facing moment. A generic red error reads as broken, while a well-styled and clearly worded message reads as intentional policy. Use the Design page to match your theme's colours and font, and Messages to write copy in your own voice, for example "Limited to 2 per customer while supplies last" instead of the default wording.

Frequently asked questions

What is a sensible minimum for a DTC store?

Small. Two units, or a modest minimum cart value, is usually enough to cover payment fees and packaging on low-priced items without feeling like a wholesale gate. Anything higher tends to cost you more in abandoned carts than it recovers.

Will a maximum quantity actually stop resellers?

Not on its own. A per-order cap only checks one cart, so a reseller can place a second order a minute later. Add a repurchase period to the same rule so their running total across the window is capped too.

Do repurchase limits work if shoppers check out as guests?

No. Repurchase relies on a logged-in customer's order history. On a drop where cross-order enforcement matters, requiring accounts at checkout is the only reliable route.

How do I make sure a drop cap is removed afterwards?

Set an end date in the Schedule card. The rule then shows as Expired and stops enforcing on its own, rather than relying on you to remember.

Can I apply a limit to only my lowest-margin products?

Yes. Scope the rule to a collection, product tag or product type covering those items, and turn on the auto-update toggle so products added to that group later are covered without editing the rule.

Will the limit message look like an error to my customers?

Only if you leave it looking like one. Set your colours and font on the Design page and write the message in your own voice on the rule. Both are quick, and they change how the block reads to a shopper.

Best for: DTC brands protecting margin on small orders, and any store running limited drops that needs real enforcement against resellers rather than an honour-system note.

Applies to: Quantity limit type, Repurchase limits

Did this answer your question?

Related articles

Still stuck?

Tell us what you are trying to set up and we will reply within 24 hours.

Contact support